For University Senior Managers in Universities
The senior staff of each university must take an interest in the area of visiting and exchange
students for sustained and coordinated work to take place within Faculties, Schools and
Support Units. Their awareness of the issues for mobile students (incoming, outgoing and
those who study away from the campus) will set the agenda for developments in use of
technology to support academic business practice. This group will set the strategic agenda and
vision for the rest of the university to address.
1. Is ICT embedded in all business units, and is it embedded in such a way as to ensure
equity for all staff and students, especially those that are mobile in their studies?
2. Do you offer online services for visiting students and for your own whilst away that
address their needs in a timely and equitable manner?
3. Do you know that in practice visiting students are really able to access all digital
services of the university similarly to home students?
4. To what extent is variation in practice between different parts of the university leading to
variations in quality of services for incoming and outgoing students?
5. If there is variation, is this being addressed to equalise quality?
6. Is there an online course database that all students can see before arrival at the
university, with ECTS credits, timetables, teaching and learning methods, course
7. Have you considered ways to integrate these data into a central European course
8. Do you empower your International Relations Office to lead this work, perhaps with
oversight from a member of the senior management team?
9. Do you have quality control and assurance mechanisms in place to ensure sustainable
developments in support for students undertaking visits, gathering feedback from
visitors and your own students, including good practice elsewhere?
10. Have you mechanisms to ensure dissemination of good practice and awareness raising
for all staff in the area of student mobility?
11. Is your university addressing the need to develop virtual mobility (VM) courses?
- How will these fit with current university policies and practices, for example credit
transfer, joint examinations, user rights at more than one university simultaneously?
- What changes will be needed to support staff and students in this form of